FAQ

Frequently Asked Questions

How do you recommend cleaning my Blowfish Malibu sneakers?

We do not recommend washing shoes in a washer/dryer since this could affect the glues used to bind the shoe together. Typically, we recommend gently spot cleaning your sneaker with colorless soap and water and a cloth, and leaving outside to dry.

Where can I try on or purchase Blowfish Malibu shoes?

Please refer to our Store Locator to find a store in your area. We also sell online with a variety of larger retailers (Amazon, Zappos, DSW, etc.), which is a good place to check!

Do you carry size 11 in Blowfish Malibu shoes?

Yes, the largest size we make in Blowfish Malibu is a Size 11. Please refer to our size guide for any questions regarding fit.

Do you make wide sizes in Blowfish Malibu shoes?

We do not currently offer wide sizing. Please reach out to info@blowfishshoe.com to find out which shoes run wider than others.

Do Blowfish Malibu shoes run true to size?

We try our absolute best to ensure our shoes run true to size. Please refer to our size guide for any questions regarding fit. If you have a question about a particular style, do not hesitate to reach out to our customer service team.

I submitted a Wholesale application to sell Blowfish Malibu in my store. How long does it take to find out if this has been approved?

Your wholesale application is currently in review. Someone from our team will respond to your request in up to 7-10 business days. We appreciate your patience!

I believe my Blowfish Malibu shoes may be defective. How should I handle this?

We're sincerely sorry to hear that you’re experiencing issues with your shoes. If you have not yet done so, please reach out to the retailer where your shoes were originally purchased. Retailers will be able to help you replace or exchange your shoes if you have proof of purchase and if you return / exchange shoes according to their store policy. If you have already reached out to the retailer where these were originally purchased and they were unable to assist you with a replacement, please email info@blowfishshoe.com with your proof of purchase, as well as detailed imagery of the defect you’re experiencing with your shoes. Product replacements will typically only be considered on shoes purchased within the past 30 days, with a valid proof of purchase. All damaged products are reviewed on a case by case basis.

What is the return policy for Blowfish Malibu shoes?

As we do not sell directly to consumers, please reach out to the retailer where these were originally purchased. Retailers will be able to help you replace or exchange your shoes if you have proof of purchase and if you return / exchange shoes according to their store policy.

I'm a Social Media influencer and I'd love to feature Blowfish Malibu on my page! What's the best way of collaborating?

Please reach out to marketing1@blowfishshoe.com with links to your social channels. It would help us if you also include your media/rate kit and our Social Media team will be in touch if they think you're a good fit!

Why can't I purchase Blowfish Malibu shoes on your website?

At this time, we do not sell directly to consumers! Our website acts as a brand destination and online catalog with all the styles we have available each season. Please refer to our Store Locator to find out which stores in your area sell Blowfish Malibu!

I saw a pair of Blowfish Malibu shoes on social media, and I'm not seeing them on your website. Can you help me?

The Blowfish Malibu website is constantly updated with product. If for some reason you see shoes on our social media, in store or online that is not listed on our site, please email info@blowfishshoe.com and our team will be able to help you further!

Help! I'm looking for a pair of Blowfish Malibu shoes I purchased in the past. Is there any way to find out if they are still made?

Please email info@blowfishshoe.com with images of the style in question. Please provide as much detail as you know about the shoes to let us help you as best as we can. If the shoe is no longer available, we're happy to recommend styles that are similar to the ones you're looking for.

Sizing Chart

US WOMENS 6 6.5 7 7.5 8 8.5 9 10 11
UK WOMENS 3-4 4 5 5.5 6 6.5 7 8 9
EU WOMENS 36-37 37 37-38 38 38-39 39 39-40 40-41 41-42
US KIDS 13 1 2 3 4 5
UK KIDS 13 14 1.5 2.5 3.5 4.5
EU KIDS 31 32 33 35 36 37
US TODDLERS 6 7 8 9 10 11 12
UK TODDLERS 5.5 6.5 7.5 8.5 9.5 11 12
EU TODDLERS 22 23 25 26 27 28 29